Customer Experience Specialist Intern - Western USA

Syngenta Group; Fresno (CA); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Culture of belonging

Competitive wages

Meaningful project work

Work-life balance

Job summary

Syngenta Seeds is seeking a Customer Experience Specialist Intern to support the CES team in Fresno, CA. You will help manage inventory, tracking, budgeting, and campaign execution while collaborating with Commercial, Procurement, Finance, Marketing, and vendors.

The role offers hands-on experience in project coordination, budgeting, and process improvements within Syngenta's Emerging Talent Program, developing professional skills for a future career in marketing and customer experience.

Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, Design, or related field.
• Strong organizational skills, attention to detail, and ability to manage several tasks and deadlines.
• Clear written and verbal communication across teams.
• Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands-on experience with Canva and Adobe Creative Cloud (Illustrator, InDesign).
• Strong familiarity with major social media platforms and best practices for engaging digital content.
• Proactive, reliable, and solutions-oriented problem-solving.

Responsibilities

• Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
• Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
• Track assigned orders and deliveries from request through completion; identify and resolve delays, discrepancies, or issues promptly.
• Support CES campaigns from planning through execution, comprising timelines, materials, communications, logistics, follow-up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
• Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
• Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.
• May comprise some national travel for events.

Skills

Marketing

Communications

Business

Design

Canva

Adobe CC

Illustrator

InDesign

Microsoft Office

Excel

PowerPoint

Social media

Project coordination

Education

Pursuing Marketing/Communications/Business/Design degree

Tools

Canva

Adobe Illustrator

Adobe InDesign

Adobe Creative Cloud

Job description

Customer Experience Specialist Intern - Western USA

• Intern

At Syngenta Seeds Field Crops,we'reshaping the future of agriculture and empowering farmers to meet the ever-growing demand for food and fuel.We’rea global Ag Tech powerhouse, headquartered in the United States, with passionate, local experts collaborating with farmers to deliver solutions that create market opportunities.We unite precision breeding, advanced biotechnology trait choice, and digital platforms for unmatched in-field performance.Our seeds help mitigate risks such as disease,insect,weed, and extreme weather pressures, all while promoting sustainable farming practices that protect and enhance our planet. Join our mission of revolutionizing food security and transforming agriculture.

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. We invite you to help shape the future of agriculture and play a role in safely feeding the world while caring for our planet.

Syngenta's Commercial Team is seeking a Customer Experience Specialist (CES) Intern in Fresno, CA. This internship role will provide operational, administrative, and campaign-execution support to the CES team. This role is designed to strengthen the team’s ability to deliver consistent, engaging customer experiences by improving how promotional items, budgets, orders, deliveries, campaign activities, and supporting documentation are managed.

The intern will work closely with CES team members and cross-functional partners in Commercial, Procurement, Finance, Marketing, and external vendors. Through this work, the intern will gain practical experience in project coordination, campaign execution, budgeting, process improvement, and cross-functional collaboration.

As part of Syngenta's Emerging Talent Program, you will gain hands-on experience, exposure to day-to-day business operations, and opportunities to apply your academic knowledge to real-world challenges while developing your professional skills.

Accountabilities:

• Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
• Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
• Track assigned orders and deliveries from request through completion; identify and escape delays, discrepancies, or issues promptly.
• Support CES campaigns from planning through execution, comprising timelines, materials, communications, logistics, follow-up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
• Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
• Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.
• May comprise some national travel for events.

• Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
• Strong organizational skills, attention to detail, and the ability to manage several tasks and deadlines at once.
• Clear written and verbal communication skills, with the ability to work effectively across teams.
• Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
• Proficiency in Microsoft Office Suite, such as Word, Excel, and PowerPoint.
• Hands-on experience with design platforms, such as Canva and Adobe Creative Cloud, particularly Illustrator and InDesign.
• Strong familiarity with major social media platforms and best practices for creating engaging digital content.
• A proactive, reliable, and solutions-oriented approach to problem-solving.

Salary for this position ranges between $20 - $45 hourly.

What We Offer:

• A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members.
• Competitive wages
• The opportunity to work on meaningful, innovative projects that solve problems

Syngenta is committed to creatinga culturethat celebrates belonging and collaboration, promotes professional development, and strives for a work-life balance that supports the team members

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training,promotionor any other employment practices for reasons ofrace, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.