Customer Experience Specialist I

Family Dollar; City of Rochester (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Rochester, NY is seeking a dedicated associate to assist customers and manage cash transactions. The role includes maintaining store security, ensuring cleanliness, and providing excellent customer service. Preferred candidates will have prior experience in retail and the ability to lift merchandise. This position offers various employee benefits including assistance programs and retirement plans.

Qualifications

• Previous customer service experience in a retail environment.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, recover merchandise, and receive inventory.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company in Rochester, NY is seeking a dedicated associate to assist customers and manage cash transactions. The role includes maintaining store security, ensuring cleanliness, and providing excellent customer service. Preferred candidates will have prior experience in retail and the ability to lift merchandise. This position offers various employee benefits including assistance programs and retirement plans.