Customer Experience Specialist - Frontline CSR

Domino; Dover (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's is seeking a Customer Service Representative to greet customers and handle orders in-store or by phone. You will be the first impression, answering questions about menu items and deals while providing friendly, efficient service.

This entry-level role offers exposure to store operations, including food preparation and quality control, with potential growth toward management and franchising.

Qualifications

• Must be at least 16 years old.
• Communicate with customers and co-workers to process orders.
• Ability to add and subtract accurately and quickly.
• Be friendly!

Responsibilities

• Be the first point of contact with customers, in-store or over the phone, addressing inquiries.
• Explain menu items, deals, and recommendations to customers.
• Learn store operations, including food preparation and quality checks.
• Path to management and franchising opportunities may exist.

Skills

Customer service

Phone & in-person

Numerical accuracy

Friendly demeanor

Job description

Domino's is seeking a Customer Service Representative to greet customers and handle orders in-store or by phone. You will be the first impression, answering questions about menu items and deals while providing friendly, efficient service.

This entry-level role offers exposure to store operations, including food preparation and quality control, with potential growth toward management and franchising.