Customer Experience Specialist — Flexible Shifts

Domino's; Glen Carbon Crossing (IL); On-site; USD 30,000 - 35,000; Full time

Job summary

Domino's in Maryville, United States is looking for a full-time Customer Service Representative. You'll play a crucial role in ensuring customers have a great experience by accurately taking orders, processing payments, and providing exceptional service.

The ideal candidate should possess strong communication skills, flexibility in working various shifts, and a positive team player mentality. Prior experience in customer service is a plus, along with food handling experience.

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to follow directions and adhere to company policies and procedures.
• Basic math skills for handling cash transactions and order calculations.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor.
• Ability to thrive in a fast‑paced environment and multitask effectively.
• Previous customer service experience is preferred but not required.
• Food handling experience is a plus.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle various tasks as needed, including lifting items up to 25 lbs.

Skills

Strong communication skills

Flexibility to work various shifts

Basic math skills

Team player mentality

Customer service experience

Job description

Domino's in Maryville, United States is looking for a full-time Customer Service Representative. You'll play a crucial role in ensuring customers have a great experience by accurately taking orders, processing payments, and providing exceptional service.

The ideal candidate should possess strong communication skills, flexibility in working various shifts, and a positive team player mentality. Prior experience in customer service is a plus, along with food handling experience.