Customer Experience Specialist — Flexible Schedule

Walgreens; Concord (NC); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is hiring to deliver a distinctive and delightful customer experience in our stores. You will greet customers, assist with products and services, handle checkout and returns, and keep shelves clean and well merchandised.

You will also support order pick-ups and in-store displays while upholding asset protection and policy compliance. Ideal candidates bring six months of retail experience (Walgreens preferred), fluent English, and a flexible schedule including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of retail experience and prior Walgreens experience.

Responsibilities

• Greet customers and provide courteous, friendly checkout service.
• Register sales on cash register and handle returns, exchanges, and refunds.
• Maintain clean, merchandised counters and shelves, and assist with stock rotation.
• Assist with photos, web pick-up orders, and special assignments as needed.
• Models and shares customer service best practices to ensure a positive experience.

Skills

Customer service

Cash handling

Teamwork

English proficiency

Tools

Store systems

POS system

Job description

Walgreens is hiring to deliver a distinctive and delightful customer experience in our stores. You will greet customers, assist with products and services, handle checkout and returns, and keep shelves clean and well merchandised.

You will also support order pick-ups and in-store displays while upholding asset protection and policy compliance. Ideal candidates bring six months of retail experience (Walgreens preferred), fluent English, and a flexible schedule including evenings and weekends.