Customer Experience Specialist - Flexible Retail Hours

Walgreens; Lexington (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Lexington, KY is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide fast, friendly checkout service. You will handle cash, returns, and exchanges while maintaining clean, well-merchandised shelves.

The role emphasizes upselling, product recommendations, and adherence to store policies. Evening and weekend shifts are required, with opportunities for growth within Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.

Skills

Customer service

Cash handling

Upselling

Teamwork

Communication

Tools

POS Systems

Job description

Walgreens in Lexington, KY is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide fast, friendly checkout service. You will handle cash, returns, and exchanges while maintaining clean, well-merchandised shelves.

The role emphasizes upselling, product recommendations, and adherence to store policies. Evening and weekend shifts are required, with opportunities for growth within Walgreens.