Customer Experience Specialist - Flexible Hours & ESOP

Wawa, Inc; Sandston (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

ESOP

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts

Paid Time Off

Store discounts

Education Assistance Program

Job summary

Wawa, Inc. is seeking a Customer Service Associate in Virginia to greet customers and ensure their needs are met quickly and courteously. You will prepare items, manage the register, and support fuel and gift-card activations along with age verification for restricted products.

You'll keep shelves fresh, assist with restocking, and maintain clean, safe stores by following established policies. This role involves teamwork, fast-paced multitasking, and delivering a positive in-store experience.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station tidy.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Maintain store cleanliness and safety by following policies and procedures.
• Perform store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Customer service

Multitasking

Team player

Strong communication

Job description

Wawa, Inc. is seeking a Customer Service Associate in Virginia to greet customers and ensure their needs are met quickly and courteously. You will prepare items, manage the register, and support fuel and gift-card activations along with age verification for restricted products.

You'll keep shelves fresh, assist with restocking, and maintain clean, safe stores by following established policies. This role involves teamwork, fast-paced multitasking, and delivering a positive in-store experience.