Customer Experience Specialist — Flexible Hours

Walgreens Co.; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Cincinnati is seeking a customer-focused team member to deliver an outstanding in-store experience. You will handle cash transactions, greet customers, assist with product questions, and help maintain clean, organized shelves and displays.

The role involves assisting with photo services and online order pickup, providing support across departments, and adhering to store policies. Weekend availability is often required for this position.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Skills

Customer service

English proficiency

Flexible schedule

Cash handling

Tools

POS system

Job description

Walgreens Co. in Cincinnati is seeking a customer-focused team member to deliver an outstanding in-store experience. You will handle cash transactions, greet customers, assist with product questions, and help maintain clean, organized shelves and displays.

The role involves assisting with photo services and online order pickup, providing support across departments, and adhering to store policies. Weekend availability is often required for this position.