Customer Experience Specialist - Flexible Evenings/Weekends

Walgreens; Needham (MA); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens in Needham, MA is hiring a Customer Service Associate to greet customers, answer questions, and help with product selection, ensuring a positive shopping experience.

This role supports store operations, processes transactions at the register, maintains clean shelves, restocks merchandise, and assists with photo services and order pick-ups. Flexible scheduling including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Helps resolve customer issues to ensure a positive experience.
• Registers customer purchases at the cash register and processes returns or exchanges as needed.
• Maintains clean and merchandised shelves and assists with stock rotation.
• Provides service in the photo area and supports web pick-up duties.

Skills

Customer service

Cash handling

Merchandising

Tools

POS system

Cash register

Job description

Walgreens in Needham, MA is hiring a Customer Service Associate to greet customers, answer questions, and help with product selection, ensuring a positive shopping experience.

This role supports store operations, processes transactions at the register, maintains clean shelves, restocks merchandise, and assists with photo services and order pick-ups. Flexible scheduling including evenings and weekends is required.