Customer Experience Associate — Flexible Hours

Walgreens; Melrose (MA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Melrose, MA is seeking a customer-focused associate to deliver a memorable shopping experience. You will greet customers, answer questions, assist with products and services, and help maintain attractive, well-stocked displays.

The role includes accurate cash handling, processing returns, assisting with web pickup orders, and upholding store policies. English fluency and flexible availability, including evenings and weekends, are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience preferred.

Responsibilities

• Greet customers, assist with products and services, and resolve issues to ensure a positive customer experience.
• Handle cash register transactions, process voids, returns, exchanges, and rain checks as needed.
• Maintain counters, shelves, and displays; price merchandise and assist with stock rotation.
• Assist with web pick-up orders (monitor, pick, and deliver orders to customers).
• Provide customer service in the photo area and support promotional activities.
• Adhere to asset protection procedures and store policies to minimize loss.

Skills

Customer service

Retail experience

English proficiency

Flexible schedule

Job description

Walgreens in Melrose, MA is seeking a customer-focused associate to deliver a memorable shopping experience. You will greet customers, answer questions, assist with products and services, and help maintain attractive, well-stocked displays.

The role includes accurate cash handling, processing returns, assisting with web pickup orders, and upholding store policies. English fluency and flexible availability, including evenings and weekends, are required.