Customer Experience Specialist — Fast-Paced Pizza Service

Domino's; Wentzville (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Domino's Pizza in Wentzville, MO is hiring a Customer Service Representative to deliver fast, friendly service and accurate order processing at our 500 West Pearce Blvd location.

You’ll handle phone and in-store orders, assist with pizza preparation, process cash and card transactions, and maintain a clean, organized workspace while following company standards.

Flexibility to work weekends/holidays and the ability to stand for long periods are required to support peak times and guest satisfaction.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Strong ability to follow directions and adhere to company policies.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for accurate cash handling and order processing.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and easy smile.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Customer-focused mindset with a commitment to providing exceptional service.
• Strong organizational skills to manage multiple orders and tasks simultaneously.
• Willingness to learn and adapt to new processes and technologies.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards.
• Handle and lift items weighing up to 25 lbs. as needed.

Skills

Excellent communication

Customer-focused

Team player

Flexibility to work weekends/holidays

Professional demeanor

Attention to detail

Ability to multitask

Basic math for cash handling

Strong work ethic

Ability to follow policies

Job description

Domino's Pizza in Wentzville, MO is hiring a Customer Service Representative to deliver fast, friendly service and accurate order processing at our 500 West Pearce Blvd location.

You’ll handle phone and in-store orders, assist with pizza preparation, process cash and card transactions, and maintain a clean, organized workspace while following company standards.

Flexibility to work weekends/holidays and the ability to stand for long periods are required to support peak times and guest satisfaction.