Customer Experience Specialist — Fast-Paced Food & Retail

Wawa, Inc; Mount Pocono (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Job summary

Wawa, Inc. is seeking team members to greet customers, prepare fresh food and beverages, and operate the register in a fast-paced convenience store environment. You will help keep the store stocked, clean, and welcoming for every guest.

This role emphasizes teamwork and reliable transportation, with opportunities to support customers across breakfast items, sandwiches, beverages, and fuel services. Competitive pay and benefits apply.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items including breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked with fresh, inviting shelves.
• Follow policies and guidelines to keep stores clean and safe.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Wawa, Inc. is seeking team members to greet customers, prepare fresh food and beverages, and operate the register in a fast-paced convenience store environment. You will help keep the store stocked, clean, and welcoming for every guest.

This role emphasizes teamwork and reliable transportation, with opportunities to support customers across breakfast items, sandwiches, beverages, and fuel services. Competitive pay and benefits apply.