Customer Experience Specialist — Fast-Paced Car Wash

Mister Car Wash; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Health, dental & vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash in Naples, FL is hiring a Guest Service Specialist (GSS) to greet customers, upsell Unlimited Wash Club memberships, and ensure every visit ends with a clean car. This outdoor, fast-paced role offers variety, teamwork, and opportunities to grow with a nationwide brand.

You’ll thrive if you enjoy helping customers, selling with energy, and staying on your feet for long shifts, including weekends and holidays.

Qualifications

• Experience in customer service, retail, or hospitality-type roles.
• Willingness to work varied shifts, including weekends and holidays.
• Able to greet customers, upsell products, and provide friendly service.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Collaborate with team members to complete tasks and achieve goals.

Job description

Mister Car Wash in Naples, FL is hiring a Guest Service Specialist (GSS) to greet customers, upsell Unlimited Wash Club memberships, and ensure every visit ends with a clean car. This outdoor, fast-paced role offers variety, teamwork, and opportunities to grow with a nationwide brand.

You’ll thrive if you enjoy helping customers, selling with energy, and staying on your feet for long shifts, including weekends and holidays.