Customer Experience Specialist — Dive-Ready & Growth

Diventures; Omaha (NE); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Supportive team environment

Opportunities for skills development

Exposure to aquatic adventures

Job summary

A leading aquatic adventure company in Omaha is seeking a Customer Experience Specialist who thrives in creating connections and delivering exceptional service. Ideal candidates will have a friendly personality and problem-solving attitude. Responsibilities include greeting customers, crafting unique experiences, and ensuring a well-maintained facility. Join a supportive team that values creativity and offers opportunities to grow skills in SCUBA and swim services. Don't miss this chance to make lasting memories in a fun, engaging environment.

Qualifications

• Friendly personality to make customers feel comfortable.
• Ability to handle challenges calmly and resourcefully.
• A desire to learn about swim, SCUBA, and travel services.
• Certifications in First Aid, AED, CPR, and O2 are a plus.

Responsibilities

• Greet customers with enthusiasm and make their day better.
• Match customer dreams and needs with swim, SCUBA, or travel solutions.
• Maintain a visually stunning and clean facility.
• Engage with customers through phone, email, and in-person interactions.

Skills

Customer service excellence

Problem-solving

Detail-oriented

Team player

Communication skills

Job description

A leading aquatic adventure company in Omaha is seeking a Customer Experience Specialist who thrives in creating connections and delivering exceptional service. Ideal candidates will have a friendly personality and problem-solving attitude. Responsibilities include greeting customers, crafting unique experiences, and ensuring a well-maintained facility. Join a supportive team that values creativity and offers opportunities to grow skills in SCUBA and swim services. Don't miss this chance to make lasting memories in a fun, engaging environment.