Customer Experience Specialist

Walgreens; Trenton (MI); On-site; USD 20,664,000 - 25,486,000; Full time

Job summary

Walgreens in Trenton, MI is seeking a Customer Experience Associate to greet customers, answer questions, and help with products to ensure a positive shopping experience.

You will process transactions, stock shelves, maintain displays, handle returns, and assist with photo services and web pick-up orders, while upholding store standards and policies.

Training opportunities and ongoing coaching are provided to support personal development and excellent guest service.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products to ensure a positive experience.
• Resolve customer issues and answer questions to enhance satisfaction.
• Process purchases at the register, handle returns, exchanges, and refunds as needed.
• Keep counters and shelves clean and well merchandised; restock as directed.
• Provide customer service in the photo area and assist with web pick-up orders.

Skills

Customer service

Cash handling

Merchandising

Inventory

Communication

Tools

POS system

Store equipment

Job description

Walgreens in Trenton, MI is seeking a Customer Experience Associate to greet customers, answer questions, and help with products to ensure a positive shopping experience.

You will process transactions, stock shelves, maintain displays, handle returns, and assist with photo services and web pick-up orders, while upholding store standards and policies.

Training opportunities and ongoing coaching are provided to support personal development and excellent guest service.