Customer Experience Specialist

Dollar Tree, Inc.; Lafayette (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Lafayette, Tennessee is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and stock shelves while ensuring a positive and safe environment.

The role requires good communication and organizational skills and the ability to lift 30–50 lbs. Prior retail or service experience is preferred. Join a team that values teamwork and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform extensive walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Ensure store cleanliness including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Sales assistance

Cash handling

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Lafayette, Tennessee is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and stock shelves while ensuring a positive and safe environment.

The role requires good communication and organizational skills and the ability to lift 30–50 lbs. Prior retail or service experience is preferred. Join a team that values teamwork and customer satisfaction.