Customer Experience Specialist

Walgreens; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking an energetic team member to deliver a distinctive customer experience at the point of sale. You will operate the register, assist customers, and help maintain clean, organized shelves while following store policies.

The role includes support for photo services and web-pickup orders, with a flexible schedule including evenings and weekends. Prior retail experience and familiarity with Walgreens operations are preferred.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services.
• Provide courteous, fair, friendly, and efficient checkout service on the cash register.
• Process purchases, returns, exchanges, voids, and rain checks as needed.
• Keep counters and shelves clean and well merchandised; assist with stock and pricing per policy.
• Assist with the photo area services (passport photos, poster print, and promotional photo products).
• Support external and internal store maintenance to keep a neat store condition.

Skills

Customer service

Cash handling

Merchandising

Team communication

Education

Job description

Walgreens is seeking an energetic team member to deliver a distinctive customer experience at the point of sale. You will operate the register, assist customers, and help maintain clean, organized shelves while following store policies.

The role includes support for photo services and web-pickup orders, with a flexible schedule including evenings and weekends. Prior retail experience and familiarity with Walgreens operations are preferred.