Customer Experience Specialist

Domino's; Canton (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Canton seeks a Customer Service Rep to greet customers, process orders, and handle transactions with accuracy. You will collaborate with team members to ensure smooth operations during busy periods and stay updated on product knowledge and policies.

The role emphasizes friendly service, attention to detail, and the ability to multitask in a fast-paced environment with flexible shifts, including evenings and weekends.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service orientation with a friendly demeanor.
• Basic math skills and ability to handle cash transactions accurately.
• Proficiency in data entry and order processing using computer systems.
• Ability to multitask and stay organized in a fast-paced environment.
• Problem-solving skills to address customer concerns effectively.
• Patience and ability to maintain composure under pressure.
• Detail-oriented approach to ensure order accuracy.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Greet customers warmly and address their needs with enthusiasm and empathy.
• Process customer orders accurately and efficiently using our computer system.
• Handle monetary transactions and make correct change when necessary.
• Respond to customer inquiries and resolve issues in a timely, professional manner.
• Maintain a clean and organized work area.
• Collaborate with team members to ensure smooth operations during busy periods.
• Stay up-to-date with product knowledge and company policies.
• Assist with inventory management and restocking as needed.
• Provide feedback to management on customer trends and suggestions for improvement.

Skills

Customer service

Communication

Cash handling

Data entry

Multitasking

Problem solving

Teamwork

Flexibility

Attention to detail

Job description

Domino's in Canton seeks a Customer Service Rep to greet customers, process orders, and handle transactions with accuracy. You will collaborate with team members to ensure smooth operations during busy periods and stay updated on product knowledge and policies.

The role emphasizes friendly service, attention to detail, and the ability to multitask in a fast-paced environment with flexible shifts, including evenings and weekends.