Customer Experience Specialist

Afni; Benson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Afni, Inc. in Benson, AZ is looking for a Customer Service Agent to join our customer engagement team. You will handle incoming calls and inquiries, provide solutions, and contribute to high levels of customer satisfaction.

This role supports clients and helps improve business performance through service excellence, with opportunities to develop communication and problem-solving skills in a dynamic telecom environment.

Responsibilities

• Handle incoming calls and inquiries.
• Offer solutions to customer questions and issues.
• Enhance customer satisfaction through professional, courteous service.

Job description

Afni, Inc. in Benson, AZ is looking for a Customer Service Agent to join our customer engagement team. You will handle incoming calls and inquiries, provide solutions, and contribute to high levels of customer satisfaction.

This role supports clients and helps improve business performance through service excellence, with opportunities to develop communication and problem-solving skills in a dynamic telecom environment.