Customer Care Specialist – Service & Solutions

Afni; Marana (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Afni, Inc. in Marana, AZ is seeking a Customer Service Agent to join our customer engagement team.

You will handle incoming calls and inquiries, offer solutions, and contribute to high levels of customer satisfaction through professional, friendly service. This role emphasizes clear communication, problem solving, and a commitment to improving client experiences as part of our effort to boost business performance through exceptional service standards.

Qualifications

• Experience in handling customer inquiries is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Handle incoming calls and inquiries from customers.
• Offer effective solutions and resolve issues in a timely manner.
• Maintain high levels of customer satisfaction through professional service.
• Document inquiries and actions in the CRM system as required.

Job description

Afni, Inc. in Marana, AZ is seeking a Customer Service Agent to join our customer engagement team.

You will handle incoming calls and inquiries, offer solutions, and contribute to high levels of customer satisfaction through professional, friendly service. This role emphasizes clear communication, problem solving, and a commitment to improving client experiences as part of our effort to boost business performance through exceptional service standards.