Customer Experience Specialist

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 16,531 - 24,796; Full time

Job summary

Smith's Food & Drug Centers in Albuquerque, NM seeks a front-end associate to create outstanding customer experiences, provide quick, accurate checkout, and maintain a safe, clean store environment.

You will answer questions, stock shelves, and promote products while following company policies. Bilingual applicants are encouraged, and a calm, helpful demeanor is essential.

Join a team that values respect, integrity, and safety as part of the Customer 1st strategy.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective written and oral communication skills.
• Knowledge of basic math (e.g., counting, addition, and subtraction).
• Second language: speaking, reading and/or writing is desirable.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Process customer transactions quickly, accurately, and efficiently.
• Answer questions regarding products and services within the department and store.
• Maintain a safe, clean environment and ensure compliance with safety policies.
• Report pricing, stock, and ordering discrepancies to the department manager.

Skills

Communication

Stress tolerance

Math basics

Written communication

Job description

Smith's Food & Drug Centers in Albuquerque, NM seeks a front-end associate to create outstanding customer experiences, provide quick, accurate checkout, and maintain a safe, clean store environment.

You will answer questions, stock shelves, and promote products while following company policies. Bilingual applicants are encouraged, and a calm, helpful demeanor is essential.

Join a team that values respect, integrity, and safety as part of the Customer 1st strategy.