Customer Experience & Sales Associate

Dollar Tree Stores; Jamestown (NY); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail chain in Jamestown is seeking a Customer Service Associate to provide excellent service and ensure a great shopping experience. Responsibilities include assisting customers, managing sales transactions, and maintaining a clean store environment. Candidates should have prior retail experience, strong communication, organizational skills, and be able to lift 30-50 lbs. This position offers a dynamic workplace and substantial interaction with customers.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or hospitality is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and cash register duties.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and organize merchandise.
• Ensure a positive and respectful store environment.
• Maintain cleanliness and presentable store areas.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Ability to follow instructions

Education

High school diploma or equivalent

Job description

A leading retail chain in Jamestown is seeking a Customer Service Associate to provide excellent service and ensure a great shopping experience. Responsibilities include assisting customers, managing sales transactions, and maintaining a clean store environment. Candidates should have prior retail experience, strong communication, organizational skills, and be able to lift 30-50 lbs. This position offers a dynamic workplace and substantial interaction with customers.