Customer Experience & Sales Associate

WashU Car Wash, LLC; Carol Stream, Northern (IL, KY); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Uncapped commissions

Free unlimited car washes

Paid training

Advancement opportunities

Job summary

WashU Car Wash in Carol Stream, IL is seeking a Customer Experience & Sales Associate. The role mixes in-person service with promoting memberships, outdoors work, and active customer engagement.

You'll help guests choose wash options, explain promotions, and encourage Unlimited Wash Club memberships while processing payments and guiding cars safely. Flexible hours include part and full-time opportunities, with paid training and advancement potential.

Qualifications

• Friendly, outgoing personality and confidence talking with customers.
• Willingness to learn sales techniques and meet performance goals.
• Dependability and a strong attendance record.
• Ability to multitask in a fast-moving environment.
• Comfort working outdoors in various weather conditions.
• Ability to stand, walk, bend, lift, and perform physical tasks.
• Availability to work weekends and holidays as needed.

Responsibilities

• Welcoming customers and creating a positive first impression.
• Explaining wash options, memberships, promotions, and pricing.
• Recommending Unlimited Wash Club memberships to maximize value.
• Processing purchases using cash and card systems.
• Guiding vehicles safely into the wash tunnel.
• Monitoring wash operations to ensure quality experience.
• Keeping vacuums, tunnels, and spaces clean and organized.
• Completing routine cleaning and site maintenance.
• Working with teammates to maintain a safe, efficient operation.
• Resolving customer concerns with professionalism.

Skills

Friendly personality

Sales skills

Dependability

Multitasking

Outdoor work

Physically able

Weekend availability

Job description

Customer Experience & Sales Associate - WashU Car Wash

Location: Carol Stream, IL
Employment Type: Full-Time or Part-Time
Pay: $15-$16 per hour, plus uncapped commission (top performers regularly earn $20+ per hour)

Why Join WashU?

Looking for a job where you stay active, meet new people, and earn extra money through performance? WashU Car Wash is growing, and we're looking for energetic team members who enjoy helping customers and working outdoors.

Whether you're searching for a flexible part-time position or a full-time opportunity with room to grow, you'll be part of a team that values great attitudes, strong work ethic, and excellent customer experiences.

What We Offer

• Flexible scheduling with 20-40 hours available
• Competitive hourly pay plus uncapped sales commission
• Free unlimited car washes
• Paid, hands-on training
• Opportunities for advancement as we continue to expand

What You'll Do

As a Customer Experience & Sales Associate, you'll be one of the first people our guests meet. You'll help customers choose the wash package that best fits their needs, introduce them to our Unlimited Wash Club, and make sure every visit is friendly, efficient, and enjoyable.

Your day may include:

• Welcoming customers and creating a positive first impression
• Explaining wash options, memberships, promotions, and pricing
• Recommending Unlimited Wash Club memberships to maximize customer value
• Processing purchases using cash and card payment systems
• Guiding vehicles safely into the wash tunnel
• Monitoring wash operations to help deliver a quality experience
• Keeping vacuum areas, tunnels, and customer spaces clean and organized
• Completing routine cleaning and general site maintenance
• Working alongside teammates to maintain a safe, efficient operation
• Resolving customer concerns with professionalism and a positive attitude

What We're Looking For

Successful candidates typically have:

• A friendly, outgoing personality and confidence talking with customers
• A willingness to learn sales techniques and meet performance goals
• Dependability and a strong attendance record
• The ability to multitask in a fast-moving environment
• Comfort working outdoors in various weather conditions
• The ability to stand, walk, bend, lift, and perform physical tasks throughout the shift
• Availability to work weekends and holidays as business needs require

Previous customer service, retail, hospitality, restaurant, or sales experience is helpful, but it is not required. If you're motivated to learn, we'll provide the training you need to succeed.

About WashU Car Wash

WashU Car Wash provides a fast, convenient, and high-quality express wash experience. Since opening our first location in Illinois, we've continued to grow by combining industry-leading equipment, environmentally conscious practices, and outstanding customer service. Our goal is simple: help every customer leave with a cleaner car and a better day.

This description outlines the general nature of the position and is not intended to include every responsibility. Job duties may be modified or expanded based on business needs.