Customer Experience Retail Associate | Flexible Hours

The TJX Companies, Inc.; Winchester (VA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

Medical/dental/vision

401(k) match

Paid holidays/vacation/sick

Life insurance

Job summary

The TJX Companies, Inc. in Winchester VA is hiring at TJ Maxx Store 0024 to deliver outstanding customer experiences and maintain an organized store environment. You may be cross‑trained to support multiple areas of the store.

Responsibilities include ringing transactions, promoting loyalty programs, merchandising, and store recovery. The role emphasizes teamwork, integrity, and adherence to safety and labor policies, with opportunities for development within the TJX family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Flexible schedule

Detail-oriented

Teamwork

Multi-tasking

Tools

POS system

Job description

The TJX Companies, Inc. in Winchester VA is hiring at TJ Maxx Store 0024 to deliver outstanding customer experiences and maintain an organized store environment. You may be cross‑trained to support multiple areas of the store.

Responsibilities include ringing transactions, promoting loyalty programs, merchandising, and store recovery. The role emphasizes teamwork, integrity, and adherence to safety and labor policies, with opportunities for development within the TJX family.