Customer Experience Retail Associate - Flexible Hours

Nouria Energy Services, Inc.; Springfield (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) savings plan

Paid time off

Paid holidays

Company-paid life insurance

Disability benefits

Tuition assistance

Voluntary benefit offerings

Job summary

Nouria Energy Corporation seeks a Customer Service Associate to deliver friendly, efficient service at the counter and assist customers with purchases. You will handle everyday operations, respond to inquiries, and help maintain a clean, welcoming store environment.

The role emphasizes reliable shift coverage, basic English literacy, and compliance with ID checks for tobacco/alcohol where required, with emphasis on safety and teamwork in a fast-paced retail setting.

Qualifications

• Read, understand, and write the English language at the eighth-grade level.
• Must be 18 years of age or older.
• Ability to lift up to 50 pounds repeatedly.

Responsibilities

• Provide excellent customer service and greet customers with a smile.
• Interact with customers in a friendly, professional manner and promote store offers.
• Prepare a shift report at end of shift per guidelines.
• Maintain store safety, cleanliness, and appearance at all times.
• Support and enforce Safety and Health programs and procedures.

Skills

Customer service

Communication

ID verification

Job description

Nouria Energy Corporation seeks a Customer Service Associate to deliver friendly, efficient service at the counter and assist customers with purchases. You will handle everyday operations, respond to inquiries, and help maintain a clean, welcoming store environment.

The role emphasizes reliable shift coverage, basic English literacy, and compliance with ID checks for tobacco/alcohol where required, with emphasis on safety and teamwork in a fast-paced retail setting.