Customer Experience Retail Associate

The TJX Companies, Inc.; Ocean City (MD); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

TJ Maxx in Ocean City, MD is hiring for a role focused on delivering a superior customer experience in a fast-paced retail environment. You will engage customers, process transactions, and support store operations while upholding policy and safety standards.

Responsibilities include assisting in multiple store areas as needed, promoting loyalty programs, and maintaining a clean, organized floor. A flexible schedule and strong teamwork are essential for success.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Ring up purchases and returns accurately and manage cash.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor.
• Maintain store cleanliness and recovery throughout the day.
• Support shrink reduction goals and safety programs.
• Follow labor laws and company policies.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Team player

Job description

TJ Maxx in Ocean City, MD is hiring for a role focused on delivering a superior customer experience in a fast-paced retail environment. You will engage customers, process transactions, and support store operations while upholding policy and safety standards.

Responsibilities include assisting in multiple store areas as needed, promoting loyalty programs, and maintaining a clean, organized floor. A flexible schedule and strong teamwork are essential for success.