Customer Experience & Retail Associate

Dollar Tree, Inc.; Coppell (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Résumé du poste

Dollar Tree in Coppell, TX is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, and help keep shelves stocked and the store secure.

This role requires reliable, customer-focused individuals who can lift up to 50 lbs, stand for long periods, and follow store procedures. Part-time availability is expected, with opportunities to grow in a supportive retail team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Formation

High school diploma or equivalent

Description du poste

Dollar Tree in Coppell, TX is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, and help keep shelves stocked and the store secure.

This role requires reliable, customer-focused individuals who can lift up to 50 lbs, stand for long periods, and follow store procedures. Part-time availability is expected, with opportunities to grow in a supportive retail team.