Customer Experience Representative - Monthly Bonus

Maine Tech Hub; Portland (ME); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus potential

Shift differential after 9 PM

Job summary

ManpowerGroup in Portland, Maine, is hiring 1-2 Customer Experience Representatives for an onsite, year-round role with a reputable client. The position pays $19 per hour plus a monthly bonus and a $2/night shift differential after 9 PM, with Sunday–Thursday, 5:00 PM–1:00 AM schedule.

We offer comprehensive training, benefits, and career growth in a supportive team environment. Ideal candidates have at least 6 months of customer service experience, strong communication, a valid U.S.

Qualifications

• At least 6 months of customer service experience.
• Strong communication skills and a customer-focused attitude.
• Valid U.S. driver’s license and high school diploma or equivalent.

Responsibilities

• Greet and assist customers in a professional, friendly, and timely manner.
• Explain rental terms, products, features, and services to customers.
• Answer phones, manage reservations, and handle customer inquiries accurately and efficiently.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

at Manpower Group in Portland, Maine, United States

Job Description

Customer Experience Representative – Monthly Bonus Opportunity!

Bonus Pay: $300-500 monthly bonus potential

Schedule: Sunday-Thursday, 5:00 PM-1:00 AM

We’re currently hiring 1-2 Customer Experience Representatives for an onsite, customer-facing role with a highly reputable client in Portland. This is an excellent opportunity to join a company that values its employees through comprehensive training, outstanding benefits, career advancement opportunities, and a supportive team environment. These positions pay $19 per hour plus monthly bonus potential and a $2/hour shift differential after 9:00 PM and are full-time, permanent, year-round opportunities .

If you enjoy helping customers, thrive in a fast-paced environment, and want a career with growth potential, this could be the perfect fit. Candidates with previous retail, hospitality, restaurant, or customer service experience often excel in this dynamic and rewarding role.

Typical daily duties:

• Greet and assist customers in a professional, friendly, and timely manner
• Provide exceptional customer service by explaining rental terms, products, features, and services
• Answer phones, manage reservations, and handle customer inquiries accurately and efficiently

What we’re looking for:

• At least 6 months of customer service experience
• Strong communication skills, adaptability, and a professional, customer-focused attitude
• Valid U.S. driver’s license and High School Diploma or equivalent

Customer Experience Representative opening in Portland

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.