Customer Experience Representative

Aaron’s, Inc.; Miami, Northern (FL, KY); Hybrid; USD 29,000 - 38,000; Full time

Job summary

Aaron’s, Inc. is hiring a Customer Experience Representative in Miami to operate cash terminals, process payments, and respond to customer inquiries. This entry-level, hourly role reports to the Cash Office Manager and emphasizes accuracy, service, and security in a fast-paced store environment.

The position requires basic math and reading skills, and prior retail experience is preferred. No special license is required.

Qualifications

• Must read English sufficiently to read checks and IDs.
• Basic math skills to verify cash register functions and make change.
• Experience in customer service preferred but not required.
• No special license required.

Responsibilities

• Operate cash terminals and verify purchase price.
• Process customer payments and handle inquiries.
• Maintain cash register area and clean workspace.
• Identify theft or security risks and report to management when necessary.

Skills

Reading skills

Basic math

Customer service

Cash handling

Security awareness

Education

High school diploma

Job description

BMUSA-MIAMI, 4320 NW 167 Street, MIAMI , Florida, United States of America

Job Description

Posted Thursday, August 20, 2026 at 4:00 AM

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Customer Experience Representative

Summary:

To operate cash terminals in a store, process customer payment, undirected, and do related work as required. This is an entry level, hourly position that will report directly to the Cash Office Manager.

Duties and Responsibilities:

Operate cash terminal and verify purchase price.
Process customer payments.
Handle customer inquiries.
Clean and maintain assigned cash register and counter using basic cleaning supplies
Detect common signs of shoplifting, theft, and other security risks involving customers and co-workers and to promptly communicate potential problems to store management or security.

Required Education, Experience, and Certifications:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements.
Prior retail experience is preferred
No special license is required.

Required Skills and Competencies:

Ability to read English (or some other language as may be required for a specific store) sufficiently to read customer checks, customer identification, and similar written materials.
Basic math skills, including addition and subtraction, necessary to verify cash register functions and make change.
Ability to grasp and lift or otherwise move goods weighing up to 20 pounds at ten feet to the back of the cash area.
Ability to stand and/or sit continuously perform essential job functions for six to eight hour shift with one fifteen minute and one half hour break.

The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.

About Aaron’s At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron’s is an Equal Opportunity Employer.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [e-mail] .

BMUSA-MIAMI, 4320 NW 167 Street, MIAMI , Florida, United States of America