Customer Experience Pro – Retail Associate

Finish Line; United States; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

401K plan

Job summary

Finish Line, Inc. is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will help drive sales, assist customers, stock shelves, and maintain visual standards in a fast-paced retail environment.

The role requires flexibility for weekends/holidays, strong communication, and reliable attendance. Compensation includes 401K options and employee discounts, with retirement plans available.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Clear spoken English to communicate with customers.
• Flexibility to work weekends and holidays.
• Tech-savvy with basic math and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health & safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

POS systems

Tools

POS systems

Job description

Finish Line, Inc. is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will help drive sales, assist customers, stock shelves, and maintain visual standards in a fast-paced retail environment.

The role requires flexibility for weekends/holidays, strong communication, and reliable attendance. Compensation includes 401K options and employee discounts, with retirement plans available.