Customer Experience Pro - Flexible Hours & Fast-Paced Retail

Walgreens; Potomac (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Potomac, MD is hiring for a Customer Experience role focused on delivering friendly, efficient service to customers and patients. You will greet customers, answer questions, resolve issues, and model service best practices to create a distinctive shopping experience.

Responsibilities include assisting with purchases, operating the cash register, stocking shelves, protecting store assets, and ensuring compliance with policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Operates cash register, processes transactions, voids, returns, and exchanges as needed.
• Keeps counters and shelves clean, merchandised, and stocked.
• Assists with display construction, stock rotation, and adherence to policies.
• Provides customer service in photo area and assists with web pick-up orders.

Skills

Customer service

Cash handling

Communication

Flex scheduling

Job description

Walgreens in Potomac, MD is hiring for a Customer Experience role focused on delivering friendly, efficient service to customers and patients. You will greet customers, answer questions, resolve issues, and model service best practices to create a distinctive shopping experience.

Responsibilities include assisting with purchases, operating the cash register, stocking shelves, protecting store assets, and ensuring compliance with policies.