Customer Experience Pro — Flexible Hours

Walgreens Co.; Wayland (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Customer Experience associate in Wayland, MA, to greet customers, help with products and services, and resolve issues to ensure a positive experience. You will handle transactions, suggest items, and maintain clean, well-merchandised counters and shelves.

The role requires flexible scheduling including evenings and weekends, prior retail experience preferred, and fluency in English for all communications with customers and teammates.

Qualifications

• Fluency in reading, writing, and speaking English is required.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.

Responsibilities

• Greet and assist customers, resolve issues, and ensure a positive experience.
• Provide courteous, efficient service at the register and with merchandise.
• Recommend items and upsell where appropriate.
• Maintain store cleanliness, shelving, pricing, and inventory records.
• Comply with company policies and asset protection procedures.
• Follow state laws regarding regulated products and maintain displays.
• Support maintenance and exterior conditions of the store and assist with resets.

Skills

Customer service

Cash handling

Merchandising

Stock/Inventory

Loss prevention

Teamwork

English fluency

Tools

POS system

Job description

Walgreens is seeking a Customer Experience associate in Wayland, MA, to greet customers, help with products and services, and resolve issues to ensure a positive experience. You will handle transactions, suggest items, and maintain clean, well-merchandised counters and shelves.

The role requires flexible scheduling including evenings and weekends, prior retail experience preferred, and fluency in English for all communications with customers and teammates.