Customer Experience Pro | Car Wash + Commission

Bubble Down, LLC.; Riverview, Northern (FL, KY); Hybrid; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Employee discounts

Job summary

Bubble Down Car Wash is looking for a Customer Service Associate to greet customers, engage them at the pay station, and recommend wash packages or memberships based on their needs. The role involves both customer-facing duties and involvement in occasional maintenance tasks, with training provided for product knowledge and sales techniques.

Full-time position with weekend, holiday, and evening availability required.

Qualifications

• Energetic, outgoing personality with strong communication skills.
• Comfort engaging customers and making recommendations (training provided).
• Willingness to work outdoors in heat, sun, rain, and changing weather conditions.
• Ability to remain professional and positive in physically demanding environments.
• Comfortable standing, walking, bending, and lifting up to 50lbs during a shift.
• Basic comfort with technology such as POS systems and tablets.

Responsibilities

• Greet customers and provide a welcoming first impression
• Engage customers at the pay station and recommend wash packages or memberships based on their needs
• Contribute to individual and team performance goals tied to commission opportunities
• Stay informed on promotions, wash options, and membership benefits
• Maintain site cleanliness, organization, and appearance
• Perform routine site tasks such as pressure washing, cleaning equipment, folding towels, and general upkeep
• Assist with light maintenance and report equipment issues
• Work collaboratively with the team to keep operations running smoothly

Skills

Customer engagement

Communication skills

Outdoor work

POS familiarity

Job description

Bubble Down Car Wash is looking for a Customer Service Associate to greet customers, engage them at the pay station, and recommend wash packages or memberships based on their needs. The role involves both customer-facing duties and involvement in occasional maintenance tasks, with training provided for product knowledge and sales techniques.

Full-time position with weekend, holiday, and evening availability required.