Customer Experience & Operations Specialist

SmartRecruiters, Inc.; Norman (OK); On-site; USD 27,000 - 32,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to support daily store operations, assist customers in person and by phone, and help ensure accurate orders and inventory control.

The role emphasizes friendly service, accuracy, and adherence to store procedures. The position involves standing for long periods, lifting as needed, and working as part of a team to maintain a welcoming retail environment.

Qualifications

• Experience handling customer interactions over the phone and in person.
• Ability to comprehend and communicate clearly, both verbally and in writing.

Responsibilities

• Operate equipment as needed for store operations.
• Stock and rotate ingredients from delivery to storage/work area and walk-in cooler.
• Prepare products according to procedures.
• Receive and process telephone and internet orders.
• Count inventory and complete paperwork.
• Clean equipment and facility.

Skills

Customer service

Job description

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to support daily store operations, assist customers in person and by phone, and help ensure accurate orders and inventory control.

The role emphasizes friendly service, accuracy, and adherence to store procedures. The position involves standing for long periods, lifting as needed, and working as part of a team to maintain a welcoming retail environment.