Customer Experience Operations Intern: Hands-on Impact

Volvo Group; Dublin (CA); On-site; USD 23,000 - 63,000; Full time

Benefits offered by this job

Housing assistance

Training and personal development

Internal mobility opportunities

Job summary

Volvo Group is offering an internship with exposure to Customer Experience operations at Volvo Trucks. You will gain hands-on experience managing customer-facing activities, vendor interactions, and display assets while supporting the marketing team.

Applicants must be enrolled in a related degree, maintain a minimum GPA of 2.75/4.0, and may work up to 30 hours weekly for spring. Housing assistance and career opportunities are highlighted as benefits.

Qualifications

• Must be enrolled in academic courses pursuing a degree at an accredited school.
• Must have completed 30 semester hours prior to the start of the internship.
• Spring interns may work up to 30 hours per week.

Responsibilities

• Manage Customer Center operations with a hands-on approach.
• Collaborate with Volvo Trucks Marketing team on projects.
• Prepare and present project results to upper-level management.
• Support vendor management and customer-facing activities.
• Develop interactive assets for display and improve processes.

Skills

Excel

MS Word

Power Point

Power BI

Education

Property Management

Hotel and Tourism Management

Business Management

Tools

Microsoft Office

Job description

Volvo Group is offering an internship with exposure to Customer Experience operations at Volvo Trucks. You will gain hands-on experience managing customer-facing activities, vendor interactions, and display assets while supporting the marketing team.

Applicants must be enrolled in a related degree, maintain a minimum GPA of 2.75/4.0, and may work up to 30 hours weekly for spring. Housing assistance and career opportunities are highlighted as benefits.