Customer Experience & Merchandising Specialist

Dollar General; Shepherdsville (KY); On-site; USD 24,000 - 29,000; Full time

Job summary

Dollar General in Shepherdsville, KY is seeking a Retail Team Member to act as the point of contact for customers, assist in setting plan-o-grams and programs, and stock merchandise to maximize profitability and customer satisfaction. You will unload trucks, stock, rotate, and face merchandise, assist customers, and operate the cash register.

The role also involves cleaning and maintaining store standards. Excellent interpersonal and math skills, basic cash handling, and familiarity with IBM

Qualifications

• High school diploma or equivalent preferred.
• Effective interpersonal and oral communication skills.
• Ability to read and follow plan-o-gram guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise on the sales floor.
• Follow processes to receive, open and unpack cartons; restock shelves.
• Build and rotate merchandise displays; keep shelves faced.
• Assist customers by locating merchandise and answering questions.
• Operate cash register, total transactions, and bag purchases.
• Assist with ordering merchandise using handheld scanners.
• Maintain store cleanliness, including front end and restrooms.

Skills

Interpersonal skills

Cash handling

Plan-o-gram knowledge

Basic math skills

IBM cash register functions

Customer service

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Two-wheel dollies

Job description

Dollar General in Shepherdsville, KY is seeking a Retail Team Member to act as the point of contact for customers, assist in setting plan-o-grams and programs, and stock merchandise to maximize profitability and customer satisfaction. You will unload trucks, stock, rotate, and face merchandise, assist customers, and operate the cash register.

The role also involves cleaning and maintaining store standards. Excellent interpersonal and math skills, basic cash handling, and familiarity with IBM