Customer Experience & Merchandising Specialist

Ashley Stewart, Inc.; New York (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Ashley Stewart, Inc. is seeking a Sales Associate in New York to assist in daily store operations, deliver outstanding customer service, and support merchandising and inventory tasks. You will act as a product knowledge expert and help drive sales and brand loyalty.

Candidates should have retail exposure, strong communication, and the ability to work a flexible schedule including some holidays and weekends. Join a team focused on customer experience and operational excellence.

Qualifications

• High school diploma or equivalent.
• 6–12 months prior retail experience.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail oriented; consistently meets deadlines.

Responsibilities

• Drive sales to achieve and exceed personal and store goals.
• Provide an exceptional customer service experience to all customers.
• Serve as product knowledge expert to educate customers.
• Drive PLCC to enhance brand loyalty.
• Assist in merchandising, display maintenance, and visual changes to enhance the Brand.
• Assist in replenishing floor stock.
• Ensure the neatness, maintenance and cleanliness of the store.
• Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
• Maintain the highest standards in store operations.

Skills

Customer service

Communication

Interpersonal skills

Retail math

POS system

Education

High school diploma

Tools

POS system

Job description

Ashley Stewart, Inc. is seeking a Sales Associate in New York to assist in daily store operations, deliver outstanding customer service, and support merchandising and inventory tasks. You will act as a product knowledge expert and help drive sales and brand loyalty.

Candidates should have retail exposure, strong communication, and the ability to work a flexible schedule including some holidays and weekends. Join a team focused on customer experience and operational excellence.