Customer Experience & Merchandising Associate

Spottswood Companies; Key West (FL); On-site; USD 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Associate discount

401(k) matching? or contributions

Competitive pay

Health/Wellness benefits

Job summary

TJX Companies’ Key West store is hiring for a customer-facing role focused on delivering a highly satisfied shopping experience. You will interact with customers, maintain a clean sales floor, and adhere to store standards, loss prevention, and merchandising procedures.

The role requires flexible hours, strong communication, multi-tasking, and the ability to lift heavy objects. Retail experience is preferred, with associate discounts and competitive pay.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Initiates and participates in store recovery and cleanliness.
• Supports and participates in safety and loss prevention guidelines.

Job description

TJX Companies’ Key West store is hiring for a customer-facing role focused on delivering a highly satisfied shopping experience. You will interact with customers, maintain a clean sales floor, and adhere to store standards, loss prevention, and merchandising procedures.

The role requires flexible hours, strong communication, multi-tasking, and the ability to lift heavy objects. Retail experience is preferred, with associate discounts and competitive pay.