Customer Experience & Membership Associate (Car Wash)

Take 5 Car Wash; Flint Hill (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Take 5 Car Wash is hiring a Team Member in Virginia to deliver exceptional customer service and support efficient wash operations. You will guide vehicles into the wash tunnel, assist with member sign-ups, changes and account management, and uphold cleanliness and safety standards to provide our customers with a top-tier experience.

You will also support opening and closing duties, prepare towels and materials, and maintain the wash area and detail centers, ensuring a clean, safe environment and

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth through consistent processes and knowledgeable guidance.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; assist with vehicle preparation and operate wash equipment safely.
• Convenience Station: Engage with customers professionally to ensure a positive experience and manage member accounts, including cancellations and plan changes.
• Stock and organize detail centers to maintain accessibility and inventory accuracy; empty trash cans regularly and maintain clean work areas.
• General Duties: Maintain professional conduct and adhere to uniform standards; perform opening and closing duties and keep the tunnel and towels prepared.

Job description

Take 5 Car Wash is hiring a Team Member in Virginia to deliver exceptional customer service and support efficient wash operations. You will guide vehicles into the wash tunnel, assist with member sign-ups, changes and account management, and uphold cleanliness and safety standards to provide our customers with a top-tier experience.

You will also support opening and closing duties, prepare towels and materials, and maintain the wash area and detail centers, ensuring a clean, safe environment and