Customer Experience Lead & Merchandiser

Kroger Co.; Longview (WA); On-site; USD 24,000 - 31,000; Full time

Job summary

Kroger Co. in Longview, WA, seeks an attentive associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will help customers, answer questions, and support department operations while adhering to health, safety, and policy standards.

The role emphasizes merchandising, product knowledge, cashier duties, and participation in promotions. Candidates should be 18+, with strong communication and basic math skills, and retail experience is a plus.

Qualifications

• Effective communication skills.
• Knowledge of basic math including counting and arithmetic.
• Ability to handle stressful situations and meet the minimum physical demands of the position.
• Must be 18 years or older.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create a welcoming environment and answer questions about products.
• Gain and maintain knowledge of products and respond to questions.
• Understand the store layout and locate products.
• Inform associates about current and upcoming promotions and ads.
• Stay current with present, future, seasonal and special ads.
• Maintain awareness of inventory and note discrepancies.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition products in assigned sections per policy.
• Understand and perform cashier functions.
• Follow merchandising, customer service, labor, expense and safety rules.
• Reinforce safety programs and identify unsafe conditions.

Skills

Effective communication

Basic math

Stress management

Customer service

Education

High school diploma or equivalent

Job description

Kroger Co. in Longview, WA, seeks an attentive associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will help customers, answer questions, and support department operations while adhering to health, safety, and policy standards.

The role emphasizes merchandising, product knowledge, cashier duties, and participation in promotions. Candidates should be 18+, with strong communication and basic math skills, and retail experience is a plus.