Customer Experience Lead — Membership & Wash Ops

Carwashexpress; Corinth (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Take 5 Car Wash in Corinth, TX is hiring a Team Member to deliver friendly, efficient service at our wash bay. You’ll guide vehicles into the wash tunnel, support membership activities, and help maintain a clean, safe workspace to ensure a top-tier guest experience.

Open to motivated individuals with a positive attitude who thrive in a fast-paced team. This full-time role offers growth opportunities across a nationwide car wash network and a welcoming workplace culture.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth through consistent processes and knowledgeable guidance; assist with member sign-ups, changes, and account management; follow company policies related to pricing and discounts.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; assist with vehicle preparation, including identifying preexisting conditions; operate wash equipment safely and efficiently; communicate effectively with team members and management regarding operational issues.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews; manage member accounts, including cancellations, plan changes, and overall member experience (CX); stock and organize detail centers to maintain accessibility and inventory accuracy; empty trash cans regularly and maintain clean work areas; maintain vacuum stations by checking for clogs and emptying canisters; perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties: Maintain professional conduct and adhere to uniform standards at all times; perform opening and closing duties to ensure smooth operations; clean and maintain the tunnel to ensure safety and operational efficiency; prepare towels and other necessary materials to support daily operations.

Job description

Take 5 Car Wash in Corinth, TX is hiring a Team Member to deliver friendly, efficient service at our wash bay. You’ll guide vehicles into the wash tunnel, support membership activities, and help maintain a clean, safe workspace to ensure a top-tier guest experience.

Open to motivated individuals with a positive attitude who thrive in a fast-paced team. This full-time role offers growth opportunities across a nationwide car wash network and a welcoming workplace culture.