Customer Experience Lead — Field Sales & Junk Removal

1-800-GOT-JUNK?; Minneapolis (MN); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement options

Bonuses

Job summary

1-800-GOT-JUNK? Twin Cities is hiring a Customer Experience Lead in Minneapolis, MN. This full-time role blends field sales with hands-on junk removal, delivering exceptional customer moments and strong on-site service experiences.

You’ll lead pricing conversations, close on-site sales, and guide customers through clear estimates while representing our brand with integrity and professionalism. Competitive pay, profit share, tips, and growth opportunities await.

Qualifications

• Sales-driven approach to exceed customer expectations on every interaction.
• People-focused attitude delivering outstanding customer experiences.
• Energetic, engaged, and physically active for field tasks.
• Dependable team player supporting a fast-paced environment.
• Strong communication and problem-solving skills for on-site work.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.
• Represent our brand with integrity, professionalism, and a sharp appearance.

Skills

Sales-Driven

People Focused

Energetic

Dependable

Strong Communicator

Job description

1-800-GOT-JUNK? Twin Cities is hiring a Customer Experience Lead in Minneapolis, MN. This full-time role blends field sales with hands-on junk removal, delivering exceptional customer moments and strong on-site service experiences.

You’ll lead pricing conversations, close on-site sales, and guide customers through clear estimates while representing our brand with integrity and professionalism. Competitive pay, profit share, tips, and growth opportunities await.