Customer Experience Lead - Cashier & Operations

Energy Innovation Corp; Hilo (HI); On-site; USD 83,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Generous PTO

Mentorship

Job summary

Public Service Institute in Hilo, HI is seeking a mid-level Cashier with a track record in people management to contribute to operating decisions and frontline customer service. The role offers autonomy, team-driven growth, and a clear path to mentorship from day one.

The position provides full medical, dental, and vision benefits, generous paid time off, and a culture that values collaboration and accountability.

Qualifications

• Active listening that makes the other person feel heard.
• Hands-on facilitation with people management.
• Clear, tidy documentation of thoughts.
• Strong problem solving and interpersonal skills.
• Professionalism, integrity, and discretion with sensitive information.
• Detail-oriented with accuracy.

Responsibilities

• Absorb context quickly and contribute early.
• Maintain warm handoffs for work-life balance with partners.
• Read and improve a People Management system you didn’t build.
• Document work performed and outcomes clearly.
• Navigate collaborative ambiguity and ship results.
• Keep backlog honest about what’s truly next.
• Adapt to shifting priorities in a fast-paced environment.

Skills

Listening

Facilitation

People management

Documentation

Problem solving

Interpersonal skills

Professionalism

Detail-oriented

Job description

Public Service Institute in Hilo, HI is seeking a mid-level Cashier with a track record in people management to contribute to operating decisions and frontline customer service. The role offers autonomy, team-driven growth, and a clear path to mentorship from day one.

The position provides full medical, dental, and vision benefits, generous paid time off, and a culture that values collaboration and accountability.