Customer Experience Intern

andersen; Oak Park Heights (MN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k) Plan

Profit Sharing

Medical/Dental/Vision

FSAs/HSAs/HRA

Life Insurance

Paid Time Off

Maternity/Parental Leave

Career Growth

Career Opportunities

Job summary

Andersen Corporation in Oak Park Heights, Minnesota is seeking a role to assist with customer feedback analysis, support initiatives to improve customer satisfaction, and help with market research and reporting. The candidate will socialize customer insights across departments and learn to use data management tools to analyze customer behavior and create reports.

Strong communication, problem-solving and collaboration are key.

Qualifications

• Strong written and verbal communication essential.
• Ability to analyze data and draw insights.
• Experience collaborating with cross-functional teams.
• Pursuing a bachelor's degree in Communications, English or Business Administration.

Responsibilities

• Gathering and analyzing customer feedback from multiple sources.
• Supporting initiatives to improve customer satisfaction and journey.
• Using data tools to evaluate customer behavior and create reports.

Skills

Communication

Problem-solving

Collaboration

Education

Pursuing a bachelor's degree in Communications, English, or Business Administration

Job description

ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

SUMMARY:

Assisting with customer feedback analysis, supporting initiatives to improve customer satisfaction, and helping with market research and reporting. They may also help socialize customer insights across different departments and learn to use data management tools to analyze customer behavior and create reports. Key skills for this role are strong communication, problem-solving, and an ability to collaborate with various teams.

PRIMARY RESPONSIBILITIES:

• Gathering and analyzing feedback: Assisting in collecting and analyzing customer feedback from various sources.
• Supporting service improvement: Helping with initiatives to improve customer satisfaction and enhance the overall customer journey.
• Data analysis: Using data management tools to evaluate customer behavior and sentiments, and creating reports or visualizations to present insights.

PREFERRED QUALIFICATIONS:

• Collaboration: Working with cross-functional teams, such as marketing and support, to implement improvements and ensure a cohesive customer experience.
• Market research: Participating in market research to understand customer needs and identify problems to be solved.
• Socializing insights: Communicating customer insights to various business functions to drive action and alignment.
• Communication: Strong written and verbal communication skills to interact with customers and internal teams.
• Problem-solving: The ability to identify issues and contribute to solutions.
• Analytical skills: Proficiency in analyzing data and drawing insights from it.
• Customer focus: A passion for understanding and improving the customer experience.
• Pursuing a bachelor's degree in Communications, English, Business Administration.

COMPENSATION:

Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $21.00 - $25.00.

• DISCLAIMER: Interns are not eligible for benefits.

CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING:

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER:

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail] .

We look forward to seeing ho