Customer Experience & Gifts Specialist

Best Friends Animal Society (Company); North Challis (ID); On-site; USD 22,000 - 25,000; Part time

Job summary

Best Friends Animal Society in Kanab, Utah, seeks a Roadhouse Ambassador to enhance the visitor experience with product knowledge and friendly service. This part-time role includes weekend shifts, cash handling, and helping with breakfast setup as well as merchandise displays.

The ideal candidate is bright, energetic, and passionate about our mission, culture, and brand. Candidates must be able to work Saturdays and Sundays and provide excellent guest interactions.

Qualifications

• Genuine passion for the mission of Best Friends Animal Society.
• Excellent written and oral communication skills.
• Ability to communicate professionally and personably with visitors.
• Active listening and a positive engagement approach with guests.

Responsibilities

• Roadhouse Mercantile Ambassador demonstrates kindness and inclusion in daily actions.
• Be a role model for authenticity, kindness, and positive influence with visitors and volunteers.
• Assist in setting up and breaking down continental breakfast for Roadhouse guests.
• Share product knowledge to facilitate purchases and answer questions.
• Count cash drawer and prepare end-of-day deposits.
• Maintain store appearance, stock, cleanliness and organization.
• Process purchases, exchanges and returns; manage merchandising displays.
• Conduct regular inventory and restock Mercantile and Roadhouse departments.

Skills

Customer service

Cash handling

Merchandising

Communication

Tools

Microsoft Office

Google Docs

Job description

Best Friends Animal Society in Kanab, Utah, seeks a Roadhouse Ambassador to enhance the visitor experience with product knowledge and friendly service. This part-time role includes weekend shifts, cash handling, and helping with breakfast setup as well as merchandise displays.

The ideal candidate is bright, energetic, and passionate about our mission, culture, and brand. Candidates must be able to work Saturdays and Sundays and provide excellent guest interactions.