Customer Experience & Framing Specialist

Michaels; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

Job summary

Michaels in Jacksonville, FL is seeking a part-time Store Team Member to help customers, locate products, and ring up purchases. You will also assist with stocking, merchandising, and store recovery to keep shelves in stock.

The role emphasizes friendly service, participation in the rewards program enrollments, and adherence to SOPs. Flexible hours, including nights and weekends, may apply; prior retail experience preferred.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to assist customers, locate products, and provide solutions.
• Strong communication and friendly demeanor required.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout; perform cash handling to standards.
• Encourage Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC surveys and Engage in Omni channel processes (BOPIS/SFS).
• Stocking, unloading trucks, planograms, and store recovery duties.

Skills

Customer service

Cash handling

Retail experience

POS systems

Communication

Tools

POS systems

Job description

Michaels in Jacksonville, FL is seeking a part-time Store Team Member to help customers, locate products, and ring up purchases. You will also assist with stocking, merchandising, and store recovery to keep shelves in stock.

The role emphasizes friendly service, participation in the rewards program enrollments, and adherence to SOPs. Flexible hours, including nights and weekends, may apply; prior retail experience preferred.