Customer Experience Floor Lead

A&F Stores, Inc.

California

On-site

USD 22,389 - 31,887

Part time

14 days+

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Benefits offered by this job

Participate in various benefit programs
Simple and competitive benefits aligned with company culture

Job summary

A&F Stores, Inc. is hiring a Key Lead in Sacramento, California. This role focuses on ensuring an exceptional in-store customer experience by acting as a Floor Supervisor and guiding Brand Reps and Stock Associates. The Key Lead is a critical member of the store leadership team, responsible for driving store performance and achieving daily sales goals.

The ideal candidate should have a strong customer focus, leadership experience, and excellent communication skills. A High School Diploma or equivalent is preferred. Join us to be part of a dynamic retail environment that values energy and adaptability.

Qualifications

  • Preferred High School Diploma or equivalent.
  • 1 year of retail experience preferred.
  • Experience in leading groups or teams is preferred.
  • Exceptional interpersonal and communication skills.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.

Skills

Customer focus
Interpersonal skills
Communication skills
Fashion trends knowledge
Leadership experience

Education

High School Diploma/ G.E.D.

Job description

A&F Stores, Inc. is hiring a Key Lead in Sacramento, California. This role focuses on ensuring an exceptional in-store customer experience by acting as a Floor Supervisor and guiding Brand Reps and Stock Associates. The Key Lead is a critical member of the store leadership team, responsible for driving store performance and achieving daily sales goals.

The ideal candidate should have a strong customer focus, leadership experience, and excellent communication skills. A High School Diploma or equivalent is preferred. Join us to be part of a dynamic retail environment that values energy and adaptability.

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