Customer Experience Floor Lead

A&F Stores, Inc.; Sacramento (CA); On-site; USD 22,389 - 31,887; Part time

Benefits offered by this job

Participate in various benefit programs

Simple and competitive benefits aligned with company culture

Job summary

A&F Stores, Inc. is hiring a Key Lead in Sacramento, California. This role focuses on ensuring an exceptional in-store customer experience by acting as a Floor Supervisor and guiding Brand Reps and Stock Associates. The Key Lead is a critical member of the store leadership team, responsible for driving store performance and achieving daily sales goals.

The ideal candidate should have a strong customer focus, leadership experience, and excellent communication skills. A High School Diploma or equivalent is preferred. Join us to be part of a dynamic retail environment that values energy and adaptability.

Qualifications

• Preferred High School Diploma or equivalent.
• 1 year of retail experience preferred.
• Experience in leading groups or teams is preferred.
• Exceptional interpersonal and communication skills.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends knowledge

Leadership experience

Education

High School Diploma/ G.E.D.

Job description

A&F Stores, Inc. is hiring a Key Lead in Sacramento, California. This role focuses on ensuring an exceptional in-store customer experience by acting as a Floor Supervisor and guiding Brand Reps and Stock Associates. The Key Lead is a critical member of the store leadership team, responsible for driving store performance and achieving daily sales goals.

The ideal candidate should have a strong customer focus, leadership experience, and excellent communication skills. A High School Diploma or equivalent is preferred. Join us to be part of a dynamic retail environment that values energy and adaptability.