Customer Experience & Events Associate

The Candle Pour; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Candle Pour in Sarasota is seeking a Customer Experience Associate to greet guests, guide candle-making experiences, and drive sales in a fast-paced studio environment. You will help with stocking, displays, and event support while delivering memorable, personalized service to every guest.

Ideal candidates have 2+ years in service, hospitality, or retail, strong communication, and a friendly, professional demeanor. Availability weekends and evenings is required.

Qualifications

• Excellent customer service and personable demeanor.
• Strong communication and active listening skills.
• Proven ability to drive sales in a retail/hospitality setting.
• Dependable attendance and ability to work flexible hours.

Responsibilities

• Greet guests and guide them through the candle-making process.
• Support daily retail operations, sales goals, and event execution.
• Stock, organize, and maintain displays and fragrance stations.
• Deliver memorable, personalized experiences to guests.
• Assist with in-house and off-site events and community engagement.

Skills

Customer service

Sales

Communication

Guest relations

Education

High school diploma or equivalent

Job description

The Candle Pour in Sarasota is seeking a Customer Experience Associate to greet guests, guide candle-making experiences, and drive sales in a fast-paced studio environment. You will help with stocking, displays, and event support while delivering memorable, personalized service to every guest.

Ideal candidates have 2+ years in service, hospitality, or retail, strong communication, and a friendly, professional demeanor. Availability weekends and evenings is required.