Customer Experience-Driven Retail Merchandise Associate

The TJX Companies, Inc.; Kenosha (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health/dental/vision

Paid holidays

Job summary

The TJX Companies, Inc. Marshalls in Kenosha, WI is seeking a store associate to deliver an excellent customer experience and maintain a clean, organized store environment. You will engage with customers, support operations, and contribute to a positive store culture.

Responsibilities include ringing up purchases, promoting loyalty programs, handling merchandise, and supporting safety and loss-prevention efforts. Prior retail experience is a plus and flexible scheduling is required.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and processes merchandise for the sales floor
• Participates in store recovery and maintains store cleanliness and organization
• Supports safety, labor, and shrink-reduction initiatives
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

Job description

The TJX Companies, Inc. Marshalls in Kenosha, WI is seeking a store associate to deliver an excellent customer experience and maintain a clean, organized store environment. You will engage with customers, support operations, and contribute to a positive store culture.

Responsibilities include ringing up purchases, promoting loyalty programs, handling merchandise, and supporting safety and loss-prevention efforts. Prior retail experience is a plus and flexible scheduling is required.