Customer Experience Clerk — Flexible Hours & Growth Path

Kroger; Midlothian (VA); On-site; USD 26,000 - 32,000; Part time

Job summary

Kroger is hiring a Courtesy Clerk/Grocery Bagger at our Chester, VA location. You will bag groceries at checkout, assist customers, maintain clean shelves, and help with loading bags into cars. This role supports store operations, safety, and excellent customer service in a fast-paced environment.

We value integrity, helpfulness, and teamwork, and offer flexible scheduling in part-time roles within a large, nationwide grocery organization.

Qualifications

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at check out for customers.
• Assist in removing merchandise from bottom of bascart for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Retail experience

Customer service

Job description

Kroger is hiring a Courtesy Clerk/Grocery Bagger at our Chester, VA location. You will bag groceries at checkout, assist customers, maintain clean shelves, and help with loading bags into cars. This role supports store operations, safety, and excellent customer service in a fast-paced environment.

We value integrity, helpfulness, and teamwork, and offer flexible scheduling in part-time roles within a large, nationwide grocery organization.